SOTERI FASHION HOUSE
SHIPPING & RETURNS
Every Soteri garment is made-to-measure and crafted by hand at our Tbilisi Fashion House. Here is everything you need to know about shipping and returns.
SOTERI FASHION HOUSE
Every Soteri garment is made-to-measure and crafted by hand at our Tbilisi Fashion House. Here is everything you need to know about shipping and returns.
Please allow 2–3 weeks for production of your custom piece. Each garment is individually handcrafted by our skilled artisans.
Your custom garment will be delivered within 4 weeks from the date of order, including production and shipping time.
Once shipped, you will receive a confirmation email with a tracking number to follow your delivery in real time.
GEORGIA
Free shipping on all orders
EUROPE
Standard shipping
5–7 business days after production
REST OF WORLD
International shipping
7–14 business days after production
Due to the custom nature of our garments, we are unable to accept returns on made-to-measure items. However, we offer complimentary alterations within 14 days of delivery.
Ready-to-wear items may be returned within 14 days of delivery, provided the item is unworn, unwashed, and in its original packaging with all tags attached.
Email: soteri.clothing@gmail.com
Phone / WhatsApp: +995 597 727 700