SOTERI FASHION HOUSE

SHIPPING & RETURNS

Every Soteri garment is made-to-measure and crafted by hand at our Tbilisi Fashion House. Here is everything you need to know about shipping and returns.

PRODUCTION TIME

Please allow 2–3 weeks for production of your custom piece. Each garment is individually handcrafted by our skilled artisans.

DELIVERY

Your custom garment will be delivered within 4 weeks from the date of order, including production and shipping time.

ORDER TRACKING

Once shipped, you will receive a confirmation email with a tracking number to follow your delivery in real time.

SHIPPING DESTINATIONS

GEORGIA

Free shipping on all orders

EUROPE

Standard shipping
5–7 business days after production

REST OF WORLD

International shipping
7–14 business days after production

RETURNS & EXCHANGES

MADE-TO-MEASURE

Due to the custom nature of our garments, we are unable to accept returns on made-to-measure items. However, we offer complimentary alterations within 14 days of delivery.

READY-TO-WEAR

Ready-to-wear items may be returned within 14 days of delivery, provided the item is unworn, unwashed, and in its original packaging with all tags attached.

CONTACT US

Email: soteri.clothing@gmail.com
Phone / WhatsApp: +995 597 727 700